E-Commerce
MarketOnWeb
AI support dashboard for e-commerce orders & returns
AI AgentsOrder ManagementDashboard
The Challenge
MarketOnWeb's support team was juggling multiple systems to answer customer questions about orders, process returns, and handle warranty claims — slowing down response times and creating inconsistent experiences.
What We Built
We built a centralized dashboard where AI agents draft responses for order inquiries, returns, and warranties. The system connects to order and shipping data, processes customer photos, and gives the team a single view of every customer interaction.
Results
- Single dashboard for all support workflows
- AI-drafted responses for common inquiries
- Integrated order and shipping data for instant context
Ready to start your project?
Let's discuss how we can help you achieve your goals. Our team is ready to bring your vision to life.
Antwerp - Brussels - Lisbon